Support Center

ExcelCitizen - Canadian Citizenship Test Prep

Current Version: 1.0.0
Requires: iOS 12.0 or later

๐Ÿ“ง Contact Us

We're here to help! If you have any questions, feedback, or issues with the app, please reach out:

Email: rajkumar.natarajan2@gmail.com

Response Time: We typically respond within 24โ€“48 hours.

โ“ Frequently Asked Questions

What topics does ExcelCitizen cover?

ExcelCitizen covers all six key areas of the Canadian Citizenship Test: Rights & Responsibilities, Canadian History, Government & Democracy, Geography, Canadian Symbols, and the Economy โ€” based on the official Discover Canada study guide.

Is the app available in French?

Yes! ExcelCitizen is fully bilingual. All 180+ questions and their detailed explanations are available in both English and French. You can switch languages at any time from the Settings screen.

Do I need an internet connection to use the app?

No! ExcelCitizen works completely offline. All questions and content are stored locally on your device, so you can practice anywhere, anytime โ€” perfect for studying on your commute.

What test modes are available?

The app offers three test modes: Quick Assessment (10 questions, ~5 minutes), Standard Practice (20 questions, ~15 minutes), and Full Mock Exam (20 questions, 30-minute timed session). You can also practice by specific topic category.

How do I reset my progress?

Go to Settings within the app and tap "Reset Progress." This will clear all your practice history, scores, achievements, and streaks. Note: This action cannot be undone.

How does the Smart Learning feature work?

ExcelCitizen uses spaced repetition and performance-based prioritization to show you questions you struggle with more frequently. As you improve, the algorithm adjusts to ensure efficient study sessions.

Is my data safe?

Absolutely! ExcelCitizen does not collect any personal information. All progress data is stored locally on your device and is never transmitted to any server. See our Privacy Policy for full details.

How do I change the app theme?

Open Settings from the main menu and toggle between Light and Dark mode. The app also supports your device's automatic dark mode setting.

Can I bookmark questions for later review?

Yes! Tap the bookmark icon on any question during a practice session to save it. You can access all your bookmarked questions from the dashboard for focused review.

The app is crashing or not working properly

Try these steps: 1) Force close and reopen the app, 2) Restart your device, 3) Ensure you have the latest version from the App Store, 4) If issues persist, contact us at the email above with your device model and iOS version.

Can I use this app on multiple devices?

Yes, you can install ExcelCitizen on any device linked to your Apple ID. However, progress is stored locally on each device and does not sync between devices at this time.

๐Ÿ“‹ System Requirements

๐Ÿ› Report a Bug

Found a bug or technical issue? Please email us at rajkumar.natarajan2@gmail.com with: