Support - Excel CCAT

📧 Contact Us

We're here to help! If you have any questions, feedback, or issues with the app, please reach out:

Email: rajkumar.natarajan@outlook.com

Response Time: We typically respond within 24-48 hours.

❓ Frequently Asked Questions

What grade levels does Excel CCAT support?

Excel CCAT supports students from Grade 2 through Grade 12, with age-appropriate questions for each level. The app automatically adjusts difficulty based on the selected grade level.

Do I need an internet connection to use the app?

No! Excel CCAT works completely offline. All questions and content are stored locally on your device, so you can practice anywhere, anytime.

How do I reset my progress?

Go to Settings within the app and tap "Reset Progress." This will clear all your practice history, scores, and achievements. Note: This action cannot be undone.

What types of questions are included?

The app includes three main categories aligned with the actual CCAT: Verbal (analogies, classifications, sentence completion), Quantitative (number series, math reasoning), and Non-Verbal (pattern recognition, figure matrices, spatial reasoning).

Is my child's data safe?

Absolutely! Excel CCAT does not collect any personal information. All progress data is stored locally on your device and is never transmitted to any servers. See our Privacy Policy for details.

How do I change the app theme?

Open Settings from the main menu and toggle between Light and Dark mode. The app also supports your device's automatic dark mode settings.

The app is crashing or not working properly

Try these steps: 1) Force close and reopen the app, 2) Restart your device, 3) Ensure you have the latest version from the App Store, 4) If issues persist, contact us at the email above.

Can I use this app on multiple devices?

Yes, you can install Excel CCAT on any device linked to your Apple ID. However, progress is stored locally on each device and does not sync between devices.

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